The application supports unlimited operators, visitors & chats. With a web-based admin interface, operators or admins can:
Send canned messages Track where visitors clicked from Search porevious chat conversations Reassign/transfer chat to another operator Mark/highlight nuisance visitors View active chats (admins) & more When there is no available operator, visitors can leave a message & they can be contacted later.
The look & feel of the chat window can be totally customized with the theme support.